Understand What We Collect and Why
When you open an account with u999, we collect your name, contact details, and the information needed to verify your identity. When you fund your account via bKash, Nagad, or Rocket, we record the transaction reference and amount — we do not store your full wallet
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PIN or password. We collect device identifiers and session data to keep your account secure and to understand how our platform performs on mobile. Cookies help us remember your preferences across sessions; you can adjust cookie settings in your browser at any time. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. We retain account data for the period required under applicable law in your region. If you close your
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account, we will delete or anonymise your data in line with our standard retention schedule, except where retention is required by law. All data transfers use SSL encryption. This policy applies only where access to u999 is permitted under local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.