Verify Your u999 Account
Verification is how we keep your balance tied to you and no one else. When your account reaches withdrawal stage, we ask you to confirm your identity with a valid photo ID — your national ID card works for most accounts. Wallet numbers submitted at signup are cross-checked against your verified name, which is why the wallet you use to deposit should
match the name on your account. Completing verification unlocks the full withdrawal path and removes daily transaction holds. Players in Dhaka and other supported areas who verify early move through the cashier without friction.
- Submit photo ID — Upload a clear image of your national ID card through the verification section in account settings.
- Match wallet to account name — Your bKash, Nagad or Rocket number must be registered under the same name as your u999 account.
- Wait for confirmation — Our team reviews your documents and sends a confirmation to your registered contact.
- Full cashier access — Once verified, all withdrawal and Deposit references reflect your confirmed account status.